Who can register with Good360?

Good360 works with a wide variety of nonprofit organizations of all sizes. In order to qualify, we will verify the following information through the streamlined online registration process:

• Proof of your organization's 501(c)(3) status;
• An updated Form 990 that has been filed with the Internal Revenue Service for the previous year (we will also accept financial documentation that demonstrates how your programs are funded);
• Verification that your organization fulfills all anti-terrorism requirements outlined under the Patriot Act; and
• A signed agreement by an authorized representative of your nonprofit that demonstrates he/she understands Good360's Product Use Guidelines and agrees to them.

How long does it take to register?

Nonprofits can now join Good360 through our online registration tool. If all requirements are met through the online system, the nonprofit will receive confirmation and have instant access to the online catalog.
If your nonprofit is not approved online, you should contact our Customer Service team. Once you provide the required documentation to this team, your organization will typically be approved within three business days.

If I cannot register online, where do I send my application to register?

Good360
1330 Braddock Place, Suite 600
Alexandria, VA 22314
Fax: 877-798-3192
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

What if my nonprofit’s mission is to redistribute resources among our own community’s nonprofits? Can we pass on any Good360 donations we receive?

Good360 runs a special program for what we call our Community Redistribution Partners (CRPs). Qualifying nonprofits are approved for the CRP program through an additional screening process, must meet additional requirements and pay additional fees, and in return receive additional benefits. Our CRP partners are the only nonprofits we permit to collect administrative fees in exchange for the redistribution of the products they receive through us in order to help cover the cost of storage and transportation. Interested in learning more? Contact Melissa Trumpower at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Can we use the products for fundraisers/silent auctions or raffles?

No. Donated products and services must be given away free of charge to the community your nonprofit serves, or be used by your organization for administrative purposes. That’s what it’s all about, and that’s what our donors expect. And we monitor that for them very strictly. Donations received through Good360 can’t be sold, traded, bartered, given to volunteers or staff as gifts, or distributed in any fundraising activities such as raffles, door prizes, silent auctions, etc. In addition, once we ship them to you, the products you receive can’t be shipped outside of the United States without prior written consent from us. For more information, please consult the Donation Acceptance Agreement.

Are there any product limitations?

Specific product limitations may apply, and will vary by product type. Some products—notably software and select personal care items—are limited by the quantities any one organization can request at one time and/or annually. Other products have specific geographic limits. Please be sure to review each application carefully for any eligibility restrictions.

What products are available through Good360?

Nonprofits can save valuable resources and improve their operational capacity with Good360’s donated products or special pricing programs. We do our best to meet the product needs of our members, however the availability of products can vary and no products are guaranteed to be available. Registered members will typically find available products such as:

• Office equipment and supplies;
• Personal Care Products;
• Clothing;
• Building materials and cleaning supplies;
• Toys, educational, and recreational items;
• Appliances, furniture, and other household items.
• Computer hardware and peripherals;
• Software from leading manufacturers

Good360 DOES NOT distribute food or medicine/pharmaceuticals.

What is the administrative fee and how is it determined?

Our fees vary from item to item, but are based on the costs of getting them from Point A (the donor) to Point B (you). Sometimes those costs, like our goods, are donated. And sometimes they’re not. What does it take to get from Point A to Point B? Well, there are donor development and support costs, transportation, warehousing, data entry and tracking, and of course, general operating overhead costs. Even when our goods are offered for free, the reality is that getting them to you has costs. Luckily—or more accurately, by design—Good360 is recognized by Forbes magazine as one of the most cost-efficient charities in the country, and operates at less than 2% of the value of the products we distribute annually.
Payment of the fee must accompany your donation request, and orders without this nominal fee cannot be processed.

What is the Retail Donation Partner Program?

Good360 matches qualified nonprofits with major national retailers at store locations across the country. Participating retail stores donate merchandise throughout the year to local nonprofits approved and matched by Good360.
These neighborhood partnerships cut out the shipping and handling for participating nonprofits and allow them to build relationships with retail staff in their own communities. Nonprofits can pick up donations just once, or choose to partner for 3-, 6-, or 12-month intervals.
Donated merchandise received through the retail partnerships cannot be shipped overseas, even if your organization has previously been approved by Good360 to ship other donated goods overseas.

What do I need to do to be matched with a retail store in my area?

More information is available in the Retail Donation Partner program section of our website.

How much does it cost to partner with an available retail store in my area?

More information is available in the Retail Donation Partner program section of our website.

What do I do if I have a problem with my partnered retail store?

Please fill out our online Inquiry Form and submit it to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . If you have questions about the process, please call our Customer Service team at 703.836.2121.